EXCHANGE/RETURN POLICY
 
In the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange. At this time we are unable to offer refunds. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.
 
Return Process. 
To return an item, please email customer service at candles@scentsbysiana.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
 
Scents By Siana.
 
Attn: Returns RMA #
 
6595 Roswell Rd suit G6021
 
Atlanta, GA 30328
 
United States  
 
 
 
After receiving your return and inspecting the condition of your item, and after our approval of the requested exchange, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process exchange. We will notify you by email when your return has been processed.
 
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.  
     
Questions. If you have any questions concerning our return policy, please contact us at:
candles@scentsbysian.com